Patient satisfaction surveys are good in principle, bad for practices November 10, 2016By Keith L. MartinPatient satisfaction surveys are here to stay and, used correctly, can perhaps add value. But with all the information available today to patients, they will simply “rate” you with their feet, leaving for another provider if truly dissatisfied—no survey necessary, saving everyone a lot of time and energy.
In this issue
5 strategies to reduce malpractice lawsuit threats November 10, 2016By Liz SeegertWhen it comes to getting sued for medical malpractice, it is unfortunately more a case of “when” than “if.” 2016 Physician Writing Contest Winners
November 10, 2016Making time for patients remains challenging for physicians, but peers offer solutions
How to stay engaged with patients—in spite of your EHR November 10, 2016By Lori Rousche MDToday’s physicians are busier than ever tackling high-volume schedules, chasing quality metrics and interpreting scads of data flowing into the electronic health record (EHR) 24 hours a day, seven days a week. 5 proactive strategies to make more time for patients November 10, 2016By Arvind Cavale MDIf we believe that time spent with patients is the most important piece of our patient care, we must have the conviction and courage to do what is right and say no when we need to say no, whether it is to payers who don’t value our time, or government data collection mandates that take time away from our patients. In return, I ask my patients to appreciate our efforts to dedicate our time for them. Time and agendaI have recognized a recurring theme among physicians. “Medicine is not what it used to be,” a colleague had once said. Medical home pros and cons for small practices November 10, 2016By Janet ColwellThe hard work and cost of becoming a PCMH will benefit practices as they begin value-based pay. Balancing doctor egos and errors November 10, 2016By James F. SweeneyWhen should physicians say they are sorry? When should they stay quiet? There’s a time and place for both. Physicians dissatisfied with patient satisfaction surveys November 10, 2016By James F. SweeneyPatient feedback is important, but becomes problematic when linked to pay, doctors say. Ditch those sue happy patients for good
November 10, 2016Getting rid of those pesky sue happy patients.