The day Joy died - When my patient died needlessly, part of me died, too. - Medical Economics | Practice Management

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Medical Economics
The day Joy died
When my patient died needlessly, part of me died, too.


Medical Economics


It'll soon be the anniversary of my OB patient's death. Twenty years ago, I stood in the ICU, holding her limp hand. Her name, in stark contrast to her present condition, was Joy. Her mother was the only other person in the room.

The patient was brain dead, the result of an anesthesia catastrophe. In preparing her for her C-section, the nurse anesthetist had accidentally intubated the esophagus and failed to put a pulse oximeter alarm on her. She became severely anoxic during the operation, went into V fib, and was shocked back to sinus rhythm. The airway was corrected by an anesthesiologist who responded to the code, but it was far too late.

The patient was a beautiful, healthy 21-year old. She was well known locally as a singer. She and her husband had family all over the area. She came to me for her OB care because her mother had told her, "Go to Dr. Brandeland, he's always been so kind and polite when he gets his messages." Her mom worked at the telephone answering service I used.

So, I saw her and her husband at every visit. I was 18 months into my career after finishing my family practice residency in the same town. The practice was thriving. I couldn't have dreamed of something this bad happening to a patient, a family, and my life. I thought I might someday miss a diagnosis and have a malpractice suit, but this was like getting hit with a telephone pole.

Facing the family without any help

Everyone who'd been involved left the hospital. I looked out the window, and saw nurses who had been in the OR literally running to their cars to escape the horror of what had just happened. The senior OB who had performed the C-section disappeared. I was just the first assistant.

The family had been expecting to hear happy news. Instead, I had to tell them there'd been an accident. I answered some preliminary questions and agreed to meet with the family in a few hours so that all of them could be present.

Not surprisingly, no one from the hospital administration, the nursing staff, or the medical staff including the operating OB, wanted to join me. I was told by several people, "You're the family doctor, it's best if you speak to them." I walked in alone.

It was a regular-size conference room, standing room only, holding about 35 relatives. I gave a complete description using the chalkboard to illustrate. Without oxygen for that long, I could predict a grim outcome for the patient and her baby, who was now on the way to a hospital that specialized in neonatal care. I assumed my career was over and I thought that her five older brothers would probably kill me or at least beat me severely. I wasn't afraid. I was too numb to care and, subconsciously, probably hoped they would.

After a profound silence, there were questions; I stayed until the last one was answered. The meeting had started with soft-spoken voices; they gradually became heated, but to my surprise, remained nonviolent. I was so pathetically outnumbered, I think they took pity on me.

Initially, the patient still showed some brain activity on EEG. When I saw her CT scan, her brain was immensely swollen. After seven days, the consulting neurologist told me, "Take her off the ventilator." I unplugged the vent, and there weren't any spontaneous respirations. It took seven and a half minutes until she flat-lined. At that point, all I could say was, "It's over." I gave her mother a hug, asked if there was anything I could do, wrote a note in the chart, and left the hospital. I was in some kind of emotional shock.


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Comments from our readers
 Posted Dec 04 2006 07:36PM
I found the story "The day Joy died" to be an emotional enlightenment of where healthcare has been and where I am hoping it will never remain. It is important to remember the family AND the practitioners who are involved in "human errors" and to support everyone who is involved throughout the time that support is needed. Thank you, Dr. Gary Brandeland for writing this article and taking the "risk" in letting every single practitioner and hospital administrator who reads this to remember you and every practitioner, patient and family who needs support during an emotional trauma.
 Posted Dec 06 2006 12:41PM
I appreciate the heartfelt regret of Dr Brandeland for the tragic death of his patient. I would like to reassure him that at least at my institution we have come forward in leaps and bounds at preventing medical errors in the high risk obstetric area. Still women die in childbith, and it is always a tragedy. Thanks for your story, and your truthful account of your emotional journey.
 Posted Oct 10 2007 02:22PM
I am a little disturbed by the comment accusing the title of the practitioner involved in this case instead of the individual. You said, " The department of anesthesiology had been pressing the administration to get oversight of the anesthetists but the hospital wouldn't yield. In my opinion, if an anesthesiologist had been present during the induction, the accident wouldn't have happened." This comment couldn't be any further from the truth. This can happen to any anesthesia provider whether it be a nurse anesthetist or anesthesiologist. This same scenario has happened to anesthesiologists. I know; I read bad outcome cases that occur all over the country. There are also the cases when nurse anesthetists have rescued anesthesiologists too. Anesthesiologists have bad outcomes too. Just ask any of the malpractice carriers out there. The loss of an airway is the MOST common cause of bad outcomes in anesthesia and especially in obstetric anesthesia. Your comment makes it appear that the entire profession of nurse anesthesia is unsafe. Would it be accurate on my part to say my child would receive better care by a pediatrician or an internist than a family practitioner? I would answer no. Nurse anesthetists training enables them to have the necessary skill and expertise to provide excellent and safe anesthesia care. The studies have found NO difference in outcomes when anesthesia is provided by a nurse anesthetist or an anesthesiologist. This is a FACT! So please, don't single out the entire 30,000 plus professional certified registered nurse anesthetists across the country for the act of one. Just like I said before, does one bad apple make the entire basket full of apples bad? Should one bad outcome label an entire profession? Although the mention of nurse anesthetist was brief in word count, the emphasis was enough to question the true intent of the story. I felt like this article was written to bash nurse anesthetists as a profession.
 Posted Mar 30 2008 10:07AM
Medical errors happen. No one likes to talk about it and if you are the one who made the error you sure don't want to admit it. We live in a litigious society and hospitals don't want providers to admit to errors the hospital could be sued for. Dr. Brandeland talks about the emotional toll this event took on him and I think that gets lost a lot of the time. Medical mistakes or human errors need to be brought out into the open and scrutinized. This is the only way to find out how the mistake happened and figure out how to prevent it from happening again. Our focus should not be on punishing the individual who made the mistake but figuring out how to prevent it in the future. Everyone makes mistakes at work, the problem we have as medical providers is that our mistakes can be much more serious than getting the wrong burger at McDonald's or an accountant who messes up someone's taxes. I believe most errors are not due to callousness or carelessness but long hours, understaffing and attempts at many institutions to cut costs. Medical care is big business and in many cases has lost its humanity. Most healthcare providers go into the medical field because they want to help people. Administrators, unfortunately, have to balance care and cost. They don't get up every day and say to themselves "How can I make sure our patients get subpar treatment." But I do believe in some cases they are unaware as to how budget constraints contribute to errors. That is why as medical providers we MUST make sure to be heard when cost cutting effects patient care. Those who make errors need to be able to come forward without fear. If an individual is at fault then there should be consequences but if the error was an honest one or due to a problem with the system then it needs to be addressed and fixed. For better or worse, those of us in the medical field will always be held to a higher standard than those who work in other professions.
 Posted Mar 30 2008 10:06PM
Very remarkable article, "The Day Joy Died,' by Dr.Brandeland. Almost 4o yrs. I experienced a similar tradegy. It was change of shift at a small community hospital, i was a "brand new" nurse working in obstetrics in the nursery. A patient was on the delivery room table dead. I was assigned to take her newborn son to the nursery. Within an hour I was assisting my charge nurse with wrapping this young woman's body in a shroud and affixing a toe tag with her name. I had to "show" (hold) this newborn baby to his father and grandparent to see via the nursery window. My heart ached and I cried for all of them. Every day that week I held that child up to the nursery window for relatives and family friends to see. Tears fall on my cheeks now as I write and recollect this experience and tragedy. The cause of death of the mother was ruled afibrinogen anemia. However, the nurses on duty in that delivery room that fateful afternoon new differently. The anesthisiologist had fallen asleep at the head of the delivery room table and therefore was not monitoring the patient appropriately. It was one of the nurses present in that room who noticed blue nailbeds and low pulse and brought it to the attention of the obstetrician at the other end of the delivery room table. All possible emergency treatment was given to no avail. That was my first job out of nursing school and I will never forget. I still think of that male newborn and where he is today as a young man. Thank you doctor for sharing your experience, it allowed me to now share mine.
 Posted Apr 08 2008 11:49PM
Nurse anesthetists should not become defensive over this article. The facts were simply stated. An opinion regarding a theoretical substituion of the anesthetist by an anesthesiologist was rightfully given as well. The doctor did not accuse all CRNA's of incompetamnce. The CRNA in question appeared unprofessional and cold blooded. That is my opinion. I also would prefer an nesthesiologist because they have had medical training and have critical thinking skills nonphysician anesthesia providers do not have. The studies showing similar outcomes by nonphysicians and anesthesiologists administering anesthesia were skewed.
 Posted May 21 2008 09:07PM
In 2004...my twin-sister Ann, died from a medical error. The doctor who performed the heart procedure, met with us two weeks after her death, along with others who were involved. He begged for forgiveness and cried like a baby. Does saying "I'm sorry...make a difference, when an adverse event like this occurs. YES..it does. My sister was a wonderful chrisian lady, and as a christian...I had to forgive. I want Dr. Brandeland to know that we as family members..forgive. He needs to trust God and forgive himself. Because of Ann's death..my son introduced legislation for medical reform...which eventually brought about much needed healthcare reform in our state. God took a terrible situation and worked it for the good of all patients in SC. I will be praying for all doctors who really care about their patients. I am also so grateful for the transparency that is evolving through the efforts of our South Carolina Hospital Association. Patients are truly safer now...in SC.
 Posted Jun 23 2008 03:01PM
What a well written and poignant rendering of the unfortunate situation with your patient Joy. I as a RN wrote in my book, a memoir of the lasting talismans that my (and your) interaction/connections with patients form. Most people do not realize that as nurses, doctors and healthcare professionals daily we are faced with the sadness of diseases states as these states and conditions affect not only patients and their families but the healthcare worker. Since you mentioned greed, many hospitals now employ a 'business' model in dealing with patients and disease thereby commodifying both. Thank you. I am proud of you for your truth, your integrity and your lasting courageous in relating this story. We need more doctors and practitioners such as yourself. Adrienne Zurub Author 'Notes From the Mothership The Naked Invisibles' http://adriennezurub.typepad.com
 Posted Jul 17 2008 12:06AM
Studies on patients' surgical/anesthetic outcome have consistently shown that there is NO DIFFERENCE in patient safety, morbidity or mortality, whether the person at the head of the bed is an MDA (anesthesiologist) or CRNA (nurse anesthetist). Period. I can tell you, FROM PERSONAL EXPERIENCE, and on more than one occasion, I have relieved MDAs who were sitting their own cases and found that there was either no anesthetic agent (gas that keeps the patient asleep) in the vaporizer; or the MDA was asleep during the case; or the circuit, connecting the anesthesia machine to the patient's breathing tube, was DISCONNECTED--with the disconnect alarm turned off, leaving the patient with neither oxygen nor gas--and the patient was WAVING HER HAND at me as the surgeon's scalpel was about to touch her skin...! YES, BOTH CRNAs AND MDAs have individuals working in their profession who are less vigilant than myself. The negative stereotyping of CRNAs, esp. in the last paragraph, is both unsubstantiated and unnecessary. And to Emil in Ocoee, FL: Please do some research before you post your next comment. Your statement, "The studies showing similar outcomes by nonphysicians and anesthesiologists administering anesthesia were skewed.", shows ignorance on your part. Also, after 12 years as an ICU, Trauma ER and Flight Nurse, followed by a Master's degree in anesthesia and 12 years working as a CRNA--some of them working SOLO, without a single negative patient outcome--I find your other statement, "anesthesiologist(s) have critical thinking skills nonphysician anesthesia providers do not have," offensive and lacking in knowledge or merit. If you have ever had an anesthetic, I can almost promise you that there was a CRNA involved.
 Posted Jul 17 2008 11:11PM
Studies on patients' surgical/anesthetic outcome have consistently shown that there is NO DIFFERENCE in patient safety, morbidity or mortality, whether the person at the head of the bed is an MDA (anesthesiologist) or CRNA (nurse anesthetist). Period. I can tell you, FROM PERSONAL EXPERIENCE, and on more than one occasion, I have relieved MDAs who were sitting their own cases and found that there was either no anesthetic agent (gas that keeps the patient asleep) in the vaporizer; or the MDA was asleep during the case; or the circuit, connecting the anesthesia machine to the patient's breathing tube, was DISCONNECTED--with the disconnect alarm turned off, leaving the patient with neither oxygen nor gas--and the patient was WAVING HER HAND at me as the surgeon's scalpel was about to touch her skin...! YES, BOTH CRNAs AND MDAs have individuals working in their profession who are less vigilant than myself. The negative stereotyping of CRNAs, esp. in the last paragraph, is both unsubstantiated and unnecessary. And to Emil in Ocoee, FL: Please do some research before you post your next comment. Your statement, "The studies showing similar outcomes by nonphysicians and anesthesiologists administering anesthesia were skewed.", shows ignorance on your part. Also, after 12 years as an ICU, Trauma ER and Flight Nurse, followed by a Master's degree in anesthesia and 12 years working as a CRNA--some of them working SOLO, without a single negative patient outcome--I find your other statement, "anesthesiologist(s) have critical thinking skills nonphysician anesthesia providers do not have," offensive and lacking in knowledge or merit. If you have ever had an anesthetic, I can almost promise you that there was a CRNA involved.
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