 | Ancillary servicesDispensing drugs; ambulatory blood pressure monitoring and physical therapy |
 | Billing/collectionsCutting accounts receivable; copays; improving collections; collection agencies; clean claims; practice management and charge tickets |
 | Business formsForms to improve collections; field patient phone calls; sample letters for patient referrals; no-show patients and prescription renewal requests |
 | Business operationsCutting costs; productivity; practice management; medical office design; business plans and office equipment for small medical practices |
 | CodingCPT, ICD-9; ICD-10; E/M services; diagnosis codes and modifiers |
 | CompensationPhysician salaries; increasing earnings; physician income surveys; dividing income; reimbursements and fees |
 | Group practiceNon-compete clauses; restrictive covenants; practice mergers; joining a practice; practice management; call coverage and dividing income |
 | Health information
technologyE-prescribing; electronic health records; personal data assistants and health information
technology |
 | HIPAAPrivacy; record requests; retaining records; sending records; patient authorization forms; business associate agreements and computer security |
 | Managed careHMO contracts; PPO contracts; pay for performance; downcoding; disease registries; capitation and fee for service |
 | Medicare/MedicaidNational provider identifier number (NPI); submitting claims; pay for performance; anti-kickback rules and opting out |
 |
Patient handoutsPractice managaement forms for patient education; sample letters and explaining your fees |
 | Patient relationsPhysicians' communication tips; patient satisfaction; compliance and handling difficult patients |
 | Practice pointersCross-training staff; handling no-shows;marketing; practice management; cutting accounts receivable and improving collections |
 | ProductivityMeasuring productivity; improving your practice's bottom line; patient visits and hours worked |
 | Records Physicians' medical record documentation; charting errors; electronic health records (EHRs) and electronic medical records (EMRs) |
 | Re-engineering your practiceSame-day scheduling; office design and patient visits |
 | Solo practicePractice management information for doctors looking for solo practice tips and advice |
 | StaffingMedical practice staff salaries; hiring; firing; practice management; medical assistants; office managers; locum tenens and midlevel providers |
 | Starting a practicePhysicians' guide to getting a medical practice up and running; loans; leases;
credentialing; insurance coverage and benefits |