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Patient Relations

10 things patients need to hear at every visit

November 3, 2006

Experienced physicians know that it's important to meet a patient's emotional needs, as well as his medical ones. Here are tips to do just that.

Patient Communication: Getting what you need

October 6, 2006

Open communication fosters better medicine and can reduce noncompliance, bad outcomes, and, possibly, malpractice suits.

What my patients taught me about healing

September 15, 2006

Some remarkable people have taught the author that being "cured of disease" and being "healed" are not the same thing.

Be careful when using social media

May 12, 2011

When you're on Facebook or Twitter or using other social media, remember to be honest, respect privacy, and uphold the reputation of the medical profession.

AMA adopts new social media policy

December 9, 2010

The American Medical Association has adopted a new policy in an effort to help physicians maintain a positive online presence and preserve the integrity of the patient-physician relationship.

Investment in staffing and technology makes a lasting impression

September 10, 2010

Proper investment in the staffing and technology related to day-to-day operations can improve the impression your medical practice conveys and help insulate it from economic downturns and other events beyond your control.

No consensus on broadband access and healthcare information

August 26, 2010

Americans are divided about whether broadband Internet access is an advantage when it comes to obtaining health information, according to the results a national phone survey by the Pew Research Center?s Internet & American Life Project.

Studies examine online patient communication in healthcare

July 15, 2010

Two papers in the July issue of Health Affairs examine how email, cell phones, and other technology can affect the patient-provider relationship and health outcomes.

Study allows patients to view physician notes

June 24, 2010

A new study in Massachusetts, Pennsylvania, and Washington will examine the effect of physicians sharing with patients, through online medical record portals, the comments and observations they make after each patient encounter.

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