September 10, 2010
By:Lois A. Bowers, MA
Proper investment in the staffing and technology related to day-to-day operations can improve the impression your medical practice conveys and help insulate it from economic downturns and other events beyond your control.
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March 2, 2007
By:Robert Lowes
Use scripts to help staffers collect these charges at the time of service.
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February 2, 2007
By:Wayne J. Guglielmo
Here are some tips that can help improve your staff's skill at fielding patient phone calls.
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December 15, 2006
By:Gail Garfinkel Weiss
Use this tool to help determine whether your practice is meeting associates' needs.
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March 3, 2006
By:Gail Garfinkel Weiss
When you phone a job applicant's former employer, here's what to ask.
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February 17, 2006
By:Gail Garfinkel Weiss
Use this tool to keep track of how efficiently your practice is being managed.
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May 20, 2005
By:Gail Garfinkel Weiss
Insurance companies are more likely to pay you after they hear from the folks who pay them.
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May 20, 2005
By:Gail Garfinkel Weiss
Can't get a health insurer to pay up? It's customers might get better results.
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