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    A physician’s solution to rising healthcare demands


    Next, ask if the candidate has completed an externship, which should include a minimum of 160 hours in an outpatient setting. (Some programs don’t even require hands-on training and can be completed entirely online.) Request a copy of the externship evaluation, which will reveal if the candidate is well-prepared.


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    Ask for specifics about the candidate’s training. I have found that the most impressive candidates are likely to have undergone a rigorous process that includes graduation from a college-level training program of at least one academic year and accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). 

    Further, an ideal candidate will have passed a rigorous, secure exam that meets physician-quality standards (for example, one that uses the National Board of Medical Examiners for test development and administration). The credentialing body should be accredited under an independent, highly regarded standard, such as the International Organization for Standardization (ISO) Standard 17024, which ensures quality, efficiency and safety.

    The Certified Medical Assistant American Association of Medical Assistants credential (CMA (AAMA)), is the only credential that meets all of these standards. While all of these differentiators of a quality credentialing process are key, the security of the exam in particular often is underappreciated. If an exam is not secure, there is no guarantee the candidate took the exam or took it without the help of outside resources.


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    The CMA (AAMA) exam is a high-security, computer-based exam delivered through the same network used for the United States Medical Licensing Exam and other high-stakes healthcare exams. 

    A plus is that medical assistants who come to a job with more rigorous training may complete orientation more quickly, which can lead to lower training costs. 

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    • [email protected]
      Do you even read your own headlines? This person is a CMA, not a physician as you state in your headline and advertisement to "read her thoughts". This is not a Physician's solution to healthcare- it is an advertisement by some CMA and their credentialing organization on how to hire CMAs that have been credentialed through their organization.

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