Navigating the buzzwords of telehealth
Editor's Note: which features contributions from members of the medical community. These blogs are an opportunity for bloggers to engage with readers about a topic that is top of mind, whether it is practice management, experiences with patients, the industry, medicine in general, or healthcare reform. The series continues with this blog by Jake DiBattista, a territory manager at SimpleVisit, a video service provider for physicians The views expressed in these blogs are those of their respective contributors and do not represent the views of or UBM Medica.
It’s easy to get lost in the ever-evolving landscape of the telehealth marketplace.
With tons of vendors offering this that and the other, it can be overwhelming for providers who are new to telehealth. Often, technical jargon gets thrown around when it comes to telehealth, leaving providers in a haze.
Understanding what these phrases mean and diving deeper into what a telehealth vendor is actually offering is critical when trying to differentiate one platform from another. So, without further ado, here is a breakdown of some of the terms most commonly used in the telehealth marketplace.
Interoperability at its core is the ability for software to “play nicely" from one device to another.
When purchasing a telemedicine solution that is going to be accessed by patients, it is important to remember the broad range of devices and platforms now on the market. Being able to work across a variety of platforms and operating systems is a key to making a solution interoperable.
A question to ask regarding a product that claims to be interoperable might be: Does this work on mobile, or would web browsers need a plugin to run (meaning the patient must install something)? In a world of PCs, smartphones, tablets and even watches, it is important to understand what you and your patients will need when accessing your new telemedicine solution.
Low Bandwidth Functionality
A lot of solutions will claim to operate in “low bandwidth markets” but what does this really mean? In short, a patient or provider who is functioning in a low bandwidth market works even when the internet connection is slow.