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    Here's how CPC+ benefits patients

    Editor's Note: Welcome to Medical Economics' blog section which features contributions from members of the medical community. These blogs are an opportunity for bloggers to engage with readers about a topic that is top of mind, whether it is practice management, experiences with patients, the industry, medicine in general, or healthcare reform. The series continues with this blog by Lori E. Rousche, MD, a family physician in Souderton, Pennsylvania. She is also the hospice medical director for Grand View Health in Sellersville, Pennsylvania. The views expressed in these blogs are those of their respective contributors and do not represent the views of Medical Economics or UBM Medica.


    For the third segment in my CPC+ (Comprehensive Primary Care Plus) blog, I have interviewed an RN who is now working solely as a CPC+ nurse, and we discussed some of the benefits to the patients from the CPC+ program and some of the difficulties with it. Remember that CPC+ is a national model for primary care that encourages quality care along with more intensive care for the sickest patients in the hopes of saving money and transforming health care.


    RELATED: This is how CPC+ is changing physician ofices for the better


    L.R.  What is different about being a CPC+ nurse versus a traditional triage nurse?

    D.S.  CPC+ has a very different model. When you are doing everyday office nursing, the encounters tend to be more reactive, and with CPC+, you are being more proactive. Also, there is more opportunity to encourage and teach patients to be more proactive with their own health. In some respects, they are very similar roles. Many days you put out the fires first in both situations, but with CPC+, you then go on to check in with the patients to be sure they made it to their specialist appointment and had their labs done. It becomes important with CPC+ to help support self-care and autonomy.

    L.R.  What advantages do you see in the CPC+ program?

    D.S.  Encouraging patients to take better care of themselves is a big plus. Also, keeping the communication between PCPs, specialists and family caregivers is very advantageous.

    L.R.  How often do you check in with patients?

    D.S.  General check-in for most patients is two to four weeks depending on the severity of the diagnoses and the living situations. Occasionally, the patient will have something episodic that puts them at higher risk, and I could be checking in more frequently until things have resolved or are at least more stable.


    Next: Patient numbers and the value of CPC+


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