Electronic health records (EHRs) promised to revolutionize healthcare delivery. In some respects, they have. But for physicians deluged by patients, EHRs have yet to fulfill their lofty promises and, in many cases, have added considerable strain to the daily workload of physicians. In this article, physicians discuss with Medical Economics how EHRs should—and must—improve to reach their potential.
As a result government incentives, new care standards, and the demands of a more technologically sophisticated society, use of patient portals is becoming increasingly commonplace. But physicians must be aware that the specific functionalities of the portal directly impact the risk management strategies that must be employed by the practice to protect itself from liability.
Denials may evoke dismay, frustration and even resentment for your business office, but they can actually be harnessed to improve the performance of your practice. It all starts with identifying the specific denial and the reasons for it.
For patients to receive high quality care, healthcare providers must find ways to work together and ensure continuity of care between primary care physicians, specialists and hospitals. For a variety of reasons, continuity of care has not worked as advertised, but many physicians have ideas for how this collaboration can be improved.