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BUSINESS

How to stay engaged with patients—in spite of your EHRToday’s physicians are busier than ever tackling high-volume schedules, chasing quality metrics and interpreting scads of data flowing into the electronic health record (EHR) 24 hours a day, seven days a week.
5 proactive strategies to make more time for patientsIf we believe that time spent with patients is the most important piece of our patient care, we must have the conviction and courage to do what is right and say no when we need to say no, whether it is to payers who don’t value our time, or government data collection mandates that take time away from our patients. In return, I ask my patients to appreciate our efforts to dedicate our time for them.
Time and agendaI have recognized a recurring theme among physicians. “Medicine is not what it used to be,” a colleague had once said.
Medical home pros and cons for small practicesThe hard work and cost of becoming a PCMH will benefit practices as they begin value-based pay.
Balancing doctor egos and errorsWhen should physicians say they are sorry? When should they stay quiet? There’s a time and place for both.
Ditch those sue happy patients for goodGetting rid of those pesky sue happy patients.
Patient satisfaction surveys are good in principle, bad for practicesPatient satisfaction surveys are here to stay and, used correctly, can perhaps add value. But with all the information available today to patients, they will simply “rate” you with their feet, leaving for another provider if truly dissatisfied—no survey necessary, saving everyone a lot of time and energy.
4 reasons why online patient communities should be embraced
4 reasons why online patient communities should be embracedOnline patient communities are dramatically changing how patients engage with the healthcare community. In fact, more than 40% of patients say that information found via social media affects the way they deal with their health.
Extended practice hours may reduce emergency room visits
Extended practice hours may reduce emergency room visitsKeeping primary care practices open for more hours, particularly on nights and weekends, reduces patient visits to emergency departments for non-life threatening issues, according to a recent study published in PLOS Medicine.
Avoiding financial disaster when collecting patient debt
Avoiding financial disaster when collecting patient debtAs deductibles rise, the ability for you to avoid financial ruin gets to be tougher if you don’t take patient balances seriously. So what to do?