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BUSINESS

Patient engagement and diagnosis: bridging the communication gapEngaging patients and using plain language is one of the most effective ways to improve communication with patients, and therefore reduce the likelihood of malpractice incidents.
My attempt at work-life balance2017 Physician Writing Contest winners - Third Place
Work-life balance: A laudable—and laughable—goal2017 Physician Writing Contest winners - Second Place
Why physicians should become active on social media
Why physicians should become active on social mediaIf you and your team haven’t discussed how social media can be used to grow your practice and get seen in a competitive market, I hope you keep reading. Finding success with social media takes time and energy, but it’s never too late to start building momentum.
How to hold a physician open house the right wayThinking of holding an open house to introduce your new practice, welcome a new physician or tell the community about a new service or treatment you’re offering? You may be on the right track.
Easy tips for physicians to address negative online patient reviews
Easy tips for physicians to address negative online patient reviewsTips and strategies short of suing your patient for defamation
Strategies for making primary care practices more efficientYour primary care practice team may not be as efficient as it could be, particularly for patients with complex, chronic health needs
When should doctors be slower to dismiss?While medical offices typically have good cause to dismiss patients who are violent or abusive, doctors and healthcare attorneys say they should be (and generally are) more circumspect in other types of frustrating but ultimately resolvable situations.
The right and wrong ways to dismiss patientsWhile physicians should be circumspect about “firing” patients in most types of cases, they are well within their bounds to dismiss patients who are violent, verbally abusive or use their trusted doctor-patient relationship to feed drug addictions.
How to enlist family members to improve patient careHow does a physician overcome the challenges and take advantage of the valuable opportunity that arrives with that third person in room?